Fit it - Virtual

Service Description

We can’t always be everywhere we want to be. Sometimes our schedules are too full and sometimes the distance is just too great. Fortunately, we can offer clients a virtual consultation that can solve many common fit issues. The virtual consultation is very interactive, and we need help from the horse owner. We book in one-hour increments, per horse, and since we will have your homework prior to our visit, one hour is ample time. Please book far enough out to allow you time to complete and return the items we will need from you in advance of your appointment. Once your consultation is booked: We will provide you with a full summary of how a virtual consultation goes from beginning to what happens after, a list of ways you can prepare you and your horse ahead of time, as well as a questionnaire we need back at least 48 business hours prior to our appointment so we can also be best prepared for your horse’s individual needs. Please note: if we do not receive your information at least 48 business hours prior to your consultation, we will have to reschedule. We’ll need information about your horse, any current issues you’re noticing with your horse, and a series of photos and videos for review (a complete list is provided with the questionnaire and summary). We will review all of this prior to your appointment and will come prepared with questions, feedback, and recommendations to discuss with you. We understand there are many factors that may prevent you from undertaking a consultation in-person and we’re committed to providing you with as information as we possibly can in this session. We’re happy to answer any questions you have and will send details of all recommended items and provide information for purchases.

Cancellation Policy

To cancel or reschedule, please contact us at least 48 hours in advance. Last minute cancellations or no-shows will be invoiced the price of the service booked. Repeated cancellations or reschedules may require a deposit to rebook.

Contact Details